Terms and conditions

The hours and km counted are: departure from the garage – return to the AKA Limousine garage

Included in the price:

  • Fuel
  • Insurance coverage for passengers
  • Child seats (on request when booking)
  • Wifi connection (on request when booking)
  • Water bottles on board the vehicle

Not included in the price:

  • Transfers: waiting time exceeding the ordered transfer time: invoiced according to the hourly rate “provisions” of this table, rounded up to the nearest 1/4 hour
  • Additional km
  • Parking fees, tolls, tunnels, foreign taxes
  • Night supplement: CHF 38.- excluding tax if the driver is on duty between 9 p.m. and 7 a.m.
  • Meal supplement: CHF 34.- excluding tax if the driver is on duty from 11:30 a.m. to 2:30 p.m.
    or from 6:30 p.m. to 9:30 p.m.
  • Drop-off costs per agent and/or driver: CHF 180.- excluding tax

Damage:

  • Any damage to the vehicle attributable to the customer will be re-invoiced, including damage requiring intensive washing.

Other services :

  • Provision of a driver without vehicle: CHF 65.- / hour excluding tax
  • Provision of a coordinator: CHF 65.- / hour excluding tax

Cancellations:

  • Cancellation up to 12 hours before departure from AKA Limousine: No fees are charged
  • Cancellation between 12 p.m. and 3 hours before departure from AKA Limousine: 50% of the amount of the trip ordered is charged
  • Cancellation less than 3 hours before departure from AKA Limousine: 75% of the amount of the trip ordered is charged
  • Cancellation after departure from AKA Limousine: 100% of the amount of the trip ordered is charged

Cancellations:

  • Delays due to the customer are billed according to the hourly rate
    “provisions” of this grid, rounded up to the next 1/4 hour